# Contact Us

If you have any questions, need support, or want to provide feedback, please don’t hesitate to contact the QuantumExecute team. We are here to help and value open communication with our users.

* **Support Email:** <service@quantumexecute.com>
* **Telegram:** <https://t.me/QuantumExecuteGroup>
* **X：**<https://x.com/QuantumExecute>
* **Medium**：<https://medium.com/@QuantumExecute>
* **Website:** [https://quantumexecute.com/](https://test.quantumexecute.com/)

When reaching out, try to include relevant details such as your account email, any specific order IDs or strategy names involved (if inquiring about an issue), and a clear description of your question or problem. This will help us assist you more efficiently.

We strive to respond to all inquiries **within 24 hours** on business days, and often much sooner. For critical issues (like something affecting an ongoing trade), put “URGENT” in your email subject or emphasize the urgency in your message. We have team members monitoring for urgent requests and will address them as a priority.

**Onboarding & Documentation:** For new users, we can offer walkthroughs or demos upon request. If something in this documentation is unclear or if you need more examples, let us know – we continually improve our docs based on user feedback.

**Feedback:** We welcome feedback and suggestions for improvement. Whether it’s a feature you’d like to see, an algorithm parameter that you wish to customize, or any experience (good or bad) you want to share – your input helps us make QuantumExecute better.

**Community:** In the future, we might establish community forums or chats for users to discuss and share experiences. Keep an eye on our official communications if you’re interested in joining those.

Thank you for using **QuantumExecute**. We are committed to providing you with a cutting-edge algorithmic trading platform and excellent support. Happy trading!
